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What to look for ...


By James E. Powell, Northwest Bureau Editor

PIMs (personal information managers) can help you organize your life and, if you’re in business, make sure that you don’t let a crucial appointment slip through the cracks. They’ll keep important details about your contacts, including when you should follow up with a potential customer or check up on existing clients to ensure that they’re still satisfied with your products or services.

The first step in purchasing a PIM is to determine your own needs. PIMs come in three varieties:

Once you’ve decided on the type of program you need, it’s time to go shopping. Here are some of the features you should look for. Remember, PIMs are as individual as your customers and the information you store about them. No single PIM is perfect for everyone.

PIMs Buyer's Guide

Interactive Buyer's Guide Home Page

Copyright © 1997 CMP Media Inc.